Privacy Policy

Privacy Policy

Introduction

Welcome to https://bird-food-subscription-box-uk.feedersandmore.co.uk (hereafter referred to as “Bird Food Subscription Box UK,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to our website (https://bird-food-subscription-box-uk.feedersandmore.co.uk), mobile applications, online services, and products offered through these platforms. Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy outlines our practices when you engage with us in the following ways:

  • Using our applications and online services as an authorized user.
  • Visiting any of our websites that reference this Privacy Statement.
  • Subscribing to our newsletters, emails, or other communications.
  • Interacting with us via phone, email, text messages (SMS), or other channels.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: User names, passwords, and contact details required for account creation.
  2. Payment Information: Credit/debit card numbers, expiration dates, and billing addresses used for transaction processing.
  3. Financial Information: Transaction records, purchase history, and order details related to our subscription services.
  4. Purchase Information: Items purchased, quantities, and any product-related feedback or reviews.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs associated with your mobile device for analytics and targeted advertising.
  6. Location Data: Geolocation data provided by your browser or device when you interact with our services.
  7. Feedback: Comments, suggestions, and reviews you share with us to enhance our products and services.
  8. Social Media Information: Publicly available information from social media platforms when users choose to connect their accounts for seamless access.
  9. Product Information: Details about bird food products, including preferences, usage patterns, and interactions with product recommendations.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party partners who assist us in providing our services.

Cookies

We use cookies to enhance your experience on our websites and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the website works as intended.
  • Preference Cookies: Remembering user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Tracking visitor behavior and gathering statistical data to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize the data. Our retention periods vary based on legal obligations and business needs, ensuring that your information is handled responsibly.

Security Measures

Bird Food Subscription Box UK implements robust security measures to protect personal data from unauthorized access, use, or disclosure:

  • Employing encryption for secure communication channels.
  • Engaging reputable third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. Our services are targeted at adults, and we encourage parents and legal guardians to supervise their minor children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your data.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions regarding privacy, data requests (including unsubscribe), or if you have concerns about this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Bird Food Subscription Box UK, [Address], United Kingdom